Paul has over 30 years’ experience in technology, e-commerce business services, procurement, sales and marketing. Paul joined Icon Connect in 2002 and is responsible for Sales and Marketing and Finance and is the co-Owner.
Prior to Icon Connect, Paul founded Adicia, an outsourced accounting services firm. Prior to Adicia, Paul was Director of Sales and Business Services for Basaar, a provider of Oracle e-procurement as an out-sourced service. Prior to Basaar, Paul was the General Manager EMEA at MRO Software. Prior to MRO, Paul was the VP of Europe of Elcom.com, where he was responsible for selling, marketing and deploying electronic commerce systems for companies around the world.
Paul has had successful careers across multiple functions including purchasing, sales and marketing and product management for companies including LANTEC Information Services (formerly Businessland), NeXT Computer, NetFrame, Acorn Computer and Rank Xerox. Paul has gained formal qualifications in Business Studies and from the Chartered Institute of Purchasing and Supply. He is retained by a number of leading organisations in the e-commerce, supply chain and procurement fields as well as being a founder of the e-procurement best practice network and an advisor to the Chartered Institute of Purchasing and Supply on e-commerce.
Alex Cooper - Trustee
Alex served for 23 years in the regular Army in a variety of leadership and management roles, including operational service in the Balkans, Northern Ireland, Iraq & Afghanistan. During his Army service he earned a MA in Military Studies, with his dissertation exploring the Military Covenant.
On leaving the Army, Alex worked for the Prime Minister's Special Representative for Veterans' Transition, Lord Ashcroft, as the lead researcher and co-author of the Veterans’ Transition Review, a Government-sponsored report about the provision of transition and post-service support for military personnel and families.
He became aware of Serve On while researching volunteer organisations and has been a keen supporter and advocate of Serve On ever since.
He has also worked as a consultant, providing subject matter expertise to a variety of clients in the resettlement/transition and emergency planning, security and resilience sectors and managed a significant resilience contract in the UK nuclear industry.
Alex is now the Director of a research centre at Anglia Ruskin University, carrying out key research into military veterans and their families.
Nick served in the Royal Air Force for 13 years as a Tornado F3 navigator and Qualified Weapons Instructor, including operational service in the UK, Iraq and Afghanistan. On realising that the future for navigators was somewhat limited with the introduction of UAVs and the procurement of single seat replacements for Tornado, Nick left the RAF and joined Accenture as a management consultant.
Nick is now a Partner with Q5, a specialist organisation design and strategy consultancy based in Westminster, London. He is looking forward to bringing his combined skillset from his time in the RAF and as a consultant to bear in supporting the operations and growth of ServeOn.
Peter Old - Trustee
Peter provides specialist emergency preparedness resilience and response to the local health economies of Shropshire and Telford & Wrekin and delivers emergency planning support to Shropshire Community Health Trust.
Peter was also the strategic lead for NHS Trusts providing guidance support. Provision of quality and compliance assurance to the Department of Health. Writing and delivering plans and exercises. Providing 24/7 incident management support. Providing single point of access to health service by partner agencies.
With years of operational experience with the International Response Team, he is an invaluable source of advise and guidance for Serve On.
Abbas Dhanani - Trustee
Abbas joined the charity in 2011 as a trainee. He served the two-year training period along with the rest of his cohort (called the “Moo Hunters”) and graduated to operational rescue worker in 2013. Since becoming operational Abbas has deployed with ServeOn to earthquakes, floods and hurricanes including the Nepal quake in 2015 and Hurricane Irma in 2017.
Abbas was unanimously voted as the Members Trustee of ServeOn in 2016 and became a full trustee in 2017. Abbas is the only trustee who is operational and deployable.
Professionally Abbas is a partner of the IT consultancy Agilicist, where he focuses on helping large companies scale their Agile methodologies. Specialising in the Financial and Gambling industries.
When he gets time Abbas also offers his IT services to other smaller social welfare charities.
When asked why Abbas enjoys charity work, he said it’s the synchronicity of being in a position in his life where he can give his time to help the wider community, along with being part of something larger and more important than his own life.
In his spare time Abbas is a keen – if somewhat ungainly – footballer and, to his detriment, a huge Everton FC supporter. His party trick is that he can teach anyone to juggle in in one hour!
Jerry Smith OBE - Trustee
Jerry is a Senior Partner at London-based CHC Global Ltd; a specialist insurance and advisory company. He has over 25 years’ experience of risk management, resilience and crisis response within the British Military, UK Civil Service, the United Nations and the Private Sector. Jerry has worked in over 40 countries, including China, Kenya, India, Iraq, Mexico and Syria. He is a member of the Institute of Explosive Engineers and a visiting fellow at Cranfield University.